STORE POLICY
At Orthotic Refurbishing.com, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
OUR SHIPPING POLICY
How We Do It
We pay return shipping
RETURNS
The Small Print
Because every pair requires custom work, there are no returns on custom made covers.
WARRANTY AT ORTHOTIC REFURBISHING
Our Policy
90 day warranty on workmanship and materials if the existing device incorporates a plastic shell. If you have orthotics made out of cork / foam / EVA or leather, resurfacing is usually possible as long as the original top cover is in one piece. If the original top cover has disintegrated and is missing areas, we cannot guarantee the refurbishment. We will make the maximum effort to refurbish these orthotics to a wearable condition without guarantees